Privacy Policy

Introduction

Ralfiz Digital ("we," "our," or "us") operates RetailEase Pro software and the retaileasepro.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software and services.

Please read this privacy policy carefully. By using RetailEase Pro, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you register for an account or purchase a license, we collect:

• Name and email address
• Company/business name
• Phone number (optional)
• Billing address for payment processing

Technical Information

For license verification and software functionality, we collect:

• Device identifier (for license activation)
• Operating system type and version
• Software version
• IP address (for security purposes)

Business Data

Important: Your business data (invoices, customers, products, transactions) is stored locally on your computer. We do NOT have access to your business data. This data never leaves your device unless you explicitly export or backup it.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our software services
• Process license purchases and renewals
• Verify and manage software licenses
• Send important updates about the software
• Respond to your inquiries and support requests
• Improve our software and services
• Detect and prevent fraud or abuse

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• SSL/TLS encryption for all data transmission
• Secure servers with restricted access
• Regular security audits and updates
• Local data encryption in the software

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Payment Processing: With payment processors to complete transactions
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Opt-out of marketing communications
• Export your personal data

To exercise these rights, please contact us at privacy@retaileasepro.com

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your login status
• Understand how you use our website
• Improve website functionality

You can configure your browser to refuse cookies, but this may limit some functionality.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.